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Privacy Policy

Welcome to GoTaxi Hereford. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, gotaxihereford.co.uk, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: When you contact us through our website, by phone, or via email, we may collect your name, contact details (such as phone number and email address), and any other information you provide.

  • Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages viewed, and the time and date of your visits. This information helps us improve our services and understand how visitors interact with our site.

  • Location Data: If you use our taxi services, we may collect your pickup and drop-off locations to provide our service effectively.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To schedule and provide taxi services, including managing bookings, dispatching drivers, and processing payments.

  • To Improve Our Services: To analyze usage data and improve our website and services.

  • To Communicate with You: To respond to your inquiries, provide updates regarding your bookings, and send you information related to our services.

  • For Legal and Safety Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with service providers who assist us in operating our business and providing our services, such as payment processors or IT support.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete data.

  • Deletion: You have the right to request that we delete your personal data, subject to certain legal obligations.

  • Objection: You have the right to object to our processing of your personal data in certain circumstances.

  • Restriction: You have the right to request that we restrict the processing of your personal data.

  • Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at gotaxihereford@gmail.com or call us at +447523458077.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

GoTaxi Hereford
29 Ethelstan Crescent, Hereford HR2 7HR, UK
Phone: +447523458077
Email: gotaxihereford@gmail.com

Thank you for choosing GoTaxi Hereford. We value your trust and are committed to protecting your privacy.